Trust and Safety

Is Moodyfy a Reliable Platform?

Absolutely! Moodyfy is dedicated to providing a trustworthy and secure shopping experience. Our platform has been built with your security in mind, and we continuously strive to ensure that all transactions are handled with the utmost integrity and protection.

Are You a Registered Business?

Yes, Moodyfy is a registered business operating in full compliance with all relevant rules and regulations. We value transparency and legality, which are integral to our operations and customer trust.

How Do I Know My Payments Are Secure?

Your financial security is our top priority. Moodyfy employs industry-standard, authorized payment gateways, such as Paytm and Razorpay, to handle transactions. These platforms ensure that your payment information is encrypted and secure.

Why Should I Choose Prepaid Instruments Over Cash on Delivery (COD)?

Prepaid instruments provide an added layer of security by reducing the risk of fraud and ensuring that your payment is processed through secure channels. Choosing prepaid options helps safeguard your personal and financial information while enhancing your overall shopping experience.

How to Identify Scam Businesses

Short-Term Social Media Presence: Be cautious of businesses with newly established social media profiles. Reliable companies typically have a well-established and consistent presence over time.
Short Domain Age: Scam websites often use recently registered domains. Check the domain age for legitimacy. Moodyfy has been a trusted platform with a long-standing presence.
Lack of Video Content: Authentic businesses usually have a history of video content that showcases their products and services. Moodyfy regularly updates its content to maintain transparency.
Absence of Reviews and Feedback: Verify a business's reputation by checking reviews on Google or other review platforms. Moodyfy has a consistent record of positive feedback from satisfied customers.

Beware of Impersonation and False Claims

Online Impersonation: Be aware of individuals or websites falsely claiming to represent Moodyfy. Our official website is www.moodyfy.in, and any other variations are not associated with us.
False Money Requests: Moodyfy never requests additional payments after your purchase. Be cautious of anyone asking for extra money. Always complete your transactions through our official website.
Official Social Media Accounts: Our verified Instagram page is @moodyfy.co and our official WhatsApp number is +91-8383826822. Verify the authenticity of any social media accounts or communications claiming to represent Moodyfy.
Unauthorized Parcel Claims: If you receive calls from unknown individuals claiming that a parcel from Moodyfy has been delivered and you did not place an order, do not accept any COD or make payments. Report such incidents to us immediately.
Customer Care Alerts: Moodyfy will never ask for sensitive information or payment details via phone calls. If you receive suspicious calls or messages, contact our official customer care through the channels provided on our website to verify their legitimacy.

 

At Moodyfy, your security and trust are paramount. We are committed to providing you with a safe and enjoyable shopping experience. If you have any concerns or questions, please do not hesitate to reach out to us.